Welcome to Business Unscripted

Dave 0:01

Welcome to the Business Enscripted Podcast. We're here to share real life insights, practical strategies, and the honest lessons that we have learned from our home estate. Because frankly, we have been in your team. So whether you need help with operations, accountability, financial knowledge, sales, or maybe just getting your mindset right, we are here and it is the right spot for no fluff conversation. Cool help. So grab your favorite cup of Joe. Let's jump into the show. Let's jump into the show, ladies and gentlemen. It is Friday morning, a little bit later than normal, but it's Friday, October 16th. I can't believe it is nearly, nearly the end of the year that flies by. But if you're a business owner or you're an inspiring business owner, you're in the right spot. We do on this show what we do is we talk about our experiences through through life, through journey of entrepreneurship and our experiences in corporate world. I think between Dwarne and I combined, we have about 40 some years of different corporate and leadership and entrepreneur, business owner experience and challenges and obstacles that we've gone over. And it's well, it's yeah, you know, I it's crazy how quickly you know all that stuff happens. And and also things that we're working with our clients now, stuff that we're learning today, because I think you know, one of the biggest things is if you stop learning, well, you're going to you know stop growing and eventually you know you'll get passed by, especially because the world keeps evolving. So if you're one of those people and maybe you just want some you know peak cool guys to hang out with, you're in the right spot. So let's go ahead and get started. Duarn, my brother my friend, great to see you again. Always uh wonderful. I think it's look forward to the Friday meetings now because I feel like our Wednesday sessions, both of us are so so kind of caught up and you know, just doing other things. And obviously, you know, I respect your time because I know you're 12 hours ahead. So 8 a.m. is is 8 p.m. And that's typically when you know a lot of people want to spend time with their kids and things like that. So always look forward to the to the Friday shows with you, brother.

Duarne 1:58

Appreciate it. Yeah, it's been a pr it's been a lot of late nights, right? And it's a lot of hours behind the screen. So sometimes I just have to walk away and get a break from it. But uh with all the projects that we're working on right now and some customer practice, some personal projects, it's yeah, it's just all adds up and it's hard to catch up with people. So yeah, Friday, we typically spend that little extra time chatting and catching up and going, shit, we've got to start this podcast.

When Systems Break

Dave 2:27

Yeah, and and I know I I always like today, you know, I I'll bit it. Right, I was in the the queue or whatever for the for the Apple Duo, and and so I've ordered mine. We'll see how long it takes to get here. But yeah, it's crazy. It's one of those things. I guess this is just in business, right? ATT, big company. And so I'm sitting there, I I have I have the checkout screen right ready, you know, 15 minutes ahead of time, just so you know, I can you know just be ready, be done, jump on the podcast. Well, it says it's counting down, so like it's a lot like it's doing the countdown, everything hit zero, goes to refresh, boom, your cart's empty. I'm like, what? I'm like, what do you mean a cart's empty? I'm like, I was literally here 15 minutes early, had everything kind of set up. All I had to do is hit check out. Like, so then the app broke down. So then I had to go to the website and log in and try to go through all that stuff on the website. And then the website is slow. I had to go through I think three different times where then it went into my cart and said, Hey, your cart's empty. I'm like, what do you mean? So it just goes to show that we probably put a lot of pressure on us as small business owners where things aren't like legitimately working like the first or second time. These bigger companies, when things like this, it happens to them too. So yeah, eventually, you know, about four or five minutes in, I was able to place the order. You know, we'll see again October, it says October 26th to November 9th, which again it's a big, it's a big, pretty window. But we'll see, you know, maybe I'll maybe I'll love it, maybe I'll hate it, we'll see. But yeah, it was an interesting experience this morning. It just kind of reminded me that you know, even even bigger multi-billion dollar companies have breakdowns when they least expect or when when they need it now. So don't put as much pressure on ourselves, right?

Duarne 4:12

True story, right? And imagine the pressure that would have been in that room with that not working at that time. Everybody would have been so stressed out, like trying to fix that problem straight away. I've worked in plenty of industries, like we ran, we uh worked for a telco, wholesale telco provider, and we would have instances where unfortunately you'd be offline because you'd been DDoSed. So massive attacks. Hey there, GG, and you would get taken offline, and suddenly all your customers are offline, and there's this huge drama. One of my clients earlier this week reached out, he had 36 internet connections go offline for clients, and phones are just going wild. And what was the response? Well, they introduced a new system to auto-alert clients in the event that that happened to reduce the load on the support system. So that was great, that was really cool. But what we found at the time was you know, problems are gonna happen when you least expect it. We've got another client locally who does live selling, they get about 10,000 people looking at their website at that time. We built their website, we host their website, and I'll tell you what, the first time they tried that, we were there not sure what was gonna happen. We get to the other end of that hour and everything was fine. We're like, oh, that's good. Thank you.

Dave 5:43

Yeah, right. I

Plan for More Than One Future

Dave 5:44

mean, it's you plan, you can you always you plan for the worst, hope for the best, right? I think a lot of people plan for the best and and hope they don't experience the worst. And definitely learn that time and time again in in business and in corporate world. You definitely have to think of the plan B scenario. Even when you're not plan B type, you know, you still have to kind of think like what's gonna happen so that you can you can actually be ready for it. And I think that's where kind of getting into some of the stuff we talked about on the on the show before in terms of finance and operations and and number, knowing your numbers, like you definitely have to project, you definitely have to be looking forward. I think a lot of people focus on the current, they focus on what's happening right now. And ideally, what you need to understand is like, yes, that's that's a scorecard, that's where you're where you are now, but you have to project at least two or three different scenarios into the future, right? What if we keep growing? What if we slow down? What if we drop 10%? Like, what does that actually look like? Otherwise, how are you going to make uh you know effective decisions for yourself and your business if you just focus on the now? And yeah, now is great because it's growing, but that's never no company in life in its eternity has ever always just went up. There's always been some periods where you've had to think through some different different difficulties, you've had to think through obstacles, economies have changed, how do you address that? And so you always have to be prepared to make those shifts. And if you're just focusing on today, you're never gonna be you're never gonna be able to be there.

Duarne 7:20

So it's so true. And yeah, these important you're right. Every every company goes through their growing pains.

Customer-First Pivots

Dave 7:28

The biggest story of that I think of is you know, everybody now, and I still haven't gotten out to a game, but I really want to just a fan of bananas. We've talked about them on the show before. They obviously need people in the stands to come watch them, pay for tickets, all this kind of stuff, right? That's how they made their money. Well, COVID hit and they couldn't sell, they couldn't sell tickets. They couldn't sell, you know, obviously they couldn't do a game, or they could do a game, but you know, nobody could sit in the stands, which at the what they need to actually make it worthwhile. So, you know, what did they do? Did they just go and say, Well, what was us, like let's, you know, kind of close up shop. No, they thrived because what they figured out was how, and this is why you know their customer uh focus, like their customer first, they are starting to think, okay, what what does the customer want from a baseball game that they can't get right now? Like, yeah, they want the food, right? They want the experience. So they actually, if I remember correctly, and I may say this a little incorrectly, but for my remembrance of it, and I'm old, so things are messed up sometimes, they actually just kind of created like these drive-thru experiences where you know this the fans can literally just drive through and experience like the food, experience the you know, the atmosphere of being in a bananas game without having to sit next to everybody, right? And so they were able to thrive, they were able to, you know, kind of continue to set themselves up to be what they are today. And I think that's one of those instances of you know being able to think outside the box, think all right, what what can we do to continue to serve our clients in maybe a different way? And that's where I love, I just I mean, I I love the experience, I love their story, right?

Duarne 9:05

Them being a really inspiring story, and they're it's so genuine feeling when you listen to them as well. But Jesse is just incredible to listen to and talk to, and you know, he's like from what I understand, he found out he was actually part of the Prophet First the book as well.

Dave 9:22

He yeah, he's yeah, he's actually in like he's he's written about the initial book and this the stories in there. They were like 1.5, 1.8 million dollars in debt. They're you know losing their house, they're they're in this office, you know, sleeping in, you know, a small, you know, basically a small mattress. And they came out of it because they they just started implementing profit first, they started paying attention to where their money is going. They started making sure that just because the money was in the bank, that you know, they weren't spending it. So, well, you know, Blake, I would I would say go ahead and ask your question, but you know, maybe next time just say, Hey, I have a question, not stop talking, brother. But if you want to if you want to ask your question, brother, go ahead and we'll answer it for you.

Duarne 10:07

But uh yeah, what's your question, Blake?

Dave 10:10

Yeah, I don't know if uh if if Blake Blake didn't like the fact that we were still talking. Sorry, brother. When we get when that's one thing you're gonna learn about Dwarne and I when we when we get into a topic, we're gonna talk about it, but we like to talk. So yeah, Blake, we're not we're not gonna answer that type of question, brother. Come on, man. You're you're not even like this is a business show, brother. Get off, get out of here, brother. I don't even care if you even follow the show, get out of here. Uh, with that BS. All right.

Build an AI Command Center

Dave 10:38

Dwarren, what you were we were talking pre-show about some wins, man. What what what's your biggest win this week? What was something that you had going on?

Duarne 10:47

Mate, I've got lots lots of lots of good little wins going on, but I think for me, like I've grabbed uh I thought I would try and shortcut uh something I've been trying to do for a while, which is build myself out a command center to manage my AI team, and it's something I've been planning and building. I've reiterated it twice before, then didn't quite get around to actually finalizing the final variation of it because I thought I was gonna do something different, and then I was watching a YouTube video and I saw something get presented by someone I follow. I was like, you know what? I'm gonna go and I'm gonna go and join that school community, I'm gonna go check that out. So I did, and got access to the command center solution they offer and just started playing around with it, and then realized I was just customizing everything and I was just making it my own, which is great. But what I also started to realize is that as part of it, I'm gonna have a great system at the end of this, and it's really cool. And I've blown through three resets this week already through my $200 Chat GPT codec plan. So it gives you an idea how much coding's been going on. But the really interesting thing I found was this was something that was built for somebody specifically and then put out into the wild and said, Hey, you guys, if you want to use it, go ahead. And what I found is there's like 60 odd different functions in it, which have reliances on other things that weren't documented, there's missing functionality settings and configuration components that weren't configured because they had a different way of approaching it. They would get an act, they're just they're suggesting tell your agent to set it up for you. And what I realized suddenly is that there's a lot of this stuff around where people just keep building on top of things and top on things and adding things and adding things, and it's the same as business, like we just do the same thing in business, and yeah, our process is in business, and it gets out of hand. And at what point do you say, hold on, should I have just built this from scratch or should I keep building on this? Well, I'm already down the rabbit hole, so I'm gonna keep building the way I'm well.

Dave 12:59

But I mean, uh, I know you got a little bit more to go with the story, but I think that's a good point first, right? Yes, it could be hey, I I can get started with this from scratch, but just think I I think it's always good if you have some sort of code database path forward to start there at least.

Duarne 13:21

And then the baseline to grow from and do and get inspired from.

Dave 13:26

Right, because if you're trying to grow everything from the ground up, like you're it's it's on you to be a hundred percent understanding of of the entire structure, the entire design, the entire sort of like and there's a lot of things like that I'm learning that I just never thought of just because I haven't done it before, like in terms of like in-depth. And so I think having that sort of functionality and and and even being willing to like take other platforms that you've worked with before, take what you loved and then give that direction. And now you can like it's just huge. So I would say, like, if it's my advice to somebody else would be if you have something that you have the ability to like download and kind of make your own, I would start it, I would start there than trying to just develop the entire thing because then it's it's still your code because they allow right, they allowed you to download it, you don't have to pay like a subscription cost for it. It's easy to do.

Duarne 14:19

Just check your source open source. A lot of that stuff is gonna be MIT open source licensing. You just have to attribute the original developers and a lot of that stuff. And if you're not commercializing a lot of this stuff, then it's no big deal at all if it's internal. But if you're commercializing, then you just need to make sure you're doing the right by the copyright. The amount, it's really interesting because what I've also been doing is taking GitHub repositories for small apps and fit and going, how could I incorporate this into my system that I'm building? Right. And I'm taking, I'm like, instead of taking the whole thing and integrating it as a plugin, I'm like, well, what if we were to write the function that did the same thing as this but incorporated it to work with what we're doing? And it just blew out this whole extra module that we're building out and a function and a feature, and it's a lot more tailored to what we require. And I guess that's my big win is that I've got a tailored solution that probably took me from I started at about what I thought was probably 70 or 80, realized I was probably really starting at about 3540, but that 3540 was still great because it's just saved me all that initial groundwork I would have had to do to get there anyway. And it also showed me a bunch of ideas that probably weren't going to work as well as I would have liked, and I've had to think my way through, you know, to get it the way I want it, which is kind of cool. So I love that, and I love the fact that we've got the tools and the skills now that we can do these sort of things, and we don't have to rely on big teams to do it, we don't have to rely on expensive software on our computers to be able to do this sort of stuff, right?

Dave 16:01

And I think it's really like I said this to a lot of people you are truly limited by your own imagination, you know, and so many things that you this is why we say like nothing that we're telling you, nothing that we help support our clients with is anything you couldn't go do yourself. The idea is that we're saving you right time, ex anxiety, and stress, right? Uh and all of that around like all of those things where you don't have to do it yourself, you can focus on what you'd love to do. But you could truly do this yourself. It's it's truly is as simple as uh using your words in the chat to give their the direction. And if you're unsure, be unsure. Just say, I want you to act as an expert and a thought partner here. I'm not really sure what direction I need to go here, but this is the outcome that I'd like. How do you suggest we build it? And they'll give you the suggestion, I'll research it.

Duarne 16:56

Yeah, so it's like having a conversation with a software architect

Turn Good AI Output Into Templates

Duarne 17:00

that would have you would have commissioned to build it for you, and you know, start from there. And look, even if you're just doing a proof of concept to get it out into the public initially, then go back and you know, document that and build out all the proper functions and features, then build it out in a more robust format. I mean, that's fine. But there's a lot what I've realized is a lot of people out there who look like they've built something really robust. A lot of the time, it ain't as robust as they claim. It ain't as in you know incredibly polished as it is, can be. I had another example, an app I built last week. I got to the point as far as I thought I could go, it just didn't, there was part of the use case and like the user experience just didn't feel right to me. I didn't quite love it. I loved the functions, I love the features, I loved what it did, but I just couldn't get the user experiences to the level I wanted. So I handed it off to one of my development teams, real people, and they've got their AI tools that work with them. Yeah, I just want to clarify that. And they went away and came back to me three days later and said, So here's our suggestions. And I was like, cool, do it. Let's see what happens. And they went ahead and they did it, and I really loved the results. I was like really impressed with the results, and I was like, that's really cool, great work, guys. And I I'll have a polished product by the end of this with a much better user experience because sometimes people who are experts in these fields with the right tools and the AI subscriptions that they have available now, they can do that sort of cool stuff that you're limited because you may not have all those skills. Yes, you can communicate what you want. And in my case, I communicated the flow felt wrong. I don't think it's the right user experience. I think there's too many things happening in some parts of it that just feels confusing. How do I streamline it? How do I make that clearer? And sometimes that's really easy for me to do, other times not so easy, and I find myself looking towards other experts to you know help me with that.

Dave 19:44

And I think the biggest the biggest thing that I've learned, and maybe it sounds like sometimes that you've learned, right, is uh we are visionaries, you and I as being the founders. Sometimes it is harder for us to get down to the to the nitty-gritty on on the technician side. And I think having, you know, like your team, you know, me having the developer from your team as well, it's good to kind of put those things there because they're gonna think in a way that we don't necessarily at the high level. We understand the output, the support level that we want to give, but there's some of those things that, well, you've been in the technician through through this process, because this is your whole experience, but you know, especially for me, though, you know, I've used softwares before, but I've never been in the back end to understand like like setting up the setting screen appropriately, those types of things that I've learned along the way. But it's good to have a team or somebody with that direction that can help that's gonna be in the nitty-gritty because that's not where I want to be. I don't want to be in a code base, I don't want to be or in you know a database of information and setting that up. I want to be in the, hey, this is what I know people are going through as a pain or an obstacle. This is how I want to solve it. Let's get it done. You know, and so there is a lot of like redirection that you have to give. And we say this about the agents all the time or whatever you're doing with your code or your cloud, or anyways, like you have to remember that it's not a 35, 40-year, highly experienced right person in a given field, unless you've given it that training, the background, the data for that. It's like an eager intern that's gonna know a lot of things because it just finished school and it's been trained on a lot of stuff, but it still doesn't know your processes, how you're getting things from A to B all the time, right? It's still experience as a main exactly, exactly. And so I find myself sometimes even falling into that sometimes where I'm like, hey, go do this, and then it's it's I it brings me a result back. I'm like, what the hell did you just do? You know, and then I'm like, oh wait, like I didn't necessarily give it the entire direction. And now when I gave it the entire direction, now it gave me exactly what I wanted. And so this is where a lot of that time investment up front is required. I even have to go back and do some of this sometimes where, for example, if I'm helping with like client work, you know, I have to go back per client and say, This is what we do for this client, these are what you're gonna pull down, this is how we're gonna pull these together. And when you do that and you put it in the actual record, right, and it's and it's referenced, it can go back and repeat that every time. But if you try to just every time say, Hey, create me a, you know, for example, create me a financial package for client A B, you know, and it'll it'll do it. Maybe you give it some direction, you're like, okay, perfect, those are. Done. Next month you come back and you say, Give me a financial packet. It's going to be probably different. And you're going to be like, Why is it different? You get you did this right the last time. Well, it's because you didn't take the output that you liked and turned it into a repeatable process and turning it into a template to be used in the future by all future sessions. Yeah. So absolutely a lot of people miss that. That step.

Duarne 22:54

It's that step. And like I had a prime example. I've got a custom GPT that I set up in Chat GPT,

Use Plugins for Repeatable Work

Duarne 23:01

I don't know, a year and a bit ago. And I use it to drop my ideas and I and write my articles for me for LinkedIn for my newsletter. Well, I haven't written a newsletter for a little bit, had some ideas this week, decided to drop them in, and it comes up and says, Hey, by the way, GPT custom GPTs are disappearing in December. You, if you want to keep them, you can convert them to a plugin. Like, oh, okay, that's cool. And I decided to convert it and then use it. It worked the same way as the custom GPT used to do, no big deal. But then I'm copying and pasting. I was on my third article and I'm copying and pasting the content, and I'm realizing it's messing up the look and feel. It's I had to go and do some editing within my content. So I just thought I'd ask a question. I said, Hey, are you capable of using the same syntax of LinkedIn article generator? So I don't, and you know, so you can call in what the quotes and put the right syntax in and call in the right headers and subheaders and stuff like that. Yeah, sure, I can do that. Oh, cool. Can you produce the same thing you just did in that format for me? It did it. Copy paste. Bang, everything's in the format I wanted it. I was like, oh wow. Can okay, can you update the plugin for me? No, I can't update the plugin. Okay, can you tell me how to update the plugin? And can you give me the instructions to update it? I can do that. Then I went and updated the plugin 30 seconds later. I've got an updated plugin that now produces a better result every time. And it's improving on that original scenario. And it was just because I got inquisitive and thought, you know what, this is pissing me off. I don't want to have to do this. It was a point.

Dave 24:48

The plugin is too LinkedIn, or what's the plugin for?

Duarne 24:51

Yeah, so the plugin, no, no, the plugin lives inside of ChatGPT. So they've now got plugins instead of custom GPTs, and they just and the plugin is the same sort of style of way that Canva works and Word works and all of those. So now you can just go and at Symbol and call your plugin into any chat. You don't have to go to a custom GPT. So you can join three plugins at the same time into a single brief that you give ChatGPT and it'll use all those plugin skill sets. Got it.

Dave 25:24

No, no, it's pretty cool.

Duarne 25:25

There's some really cool things. It's like if you've got, let's say you don't want an agent because you're not ready for an agent, but you do want to incorporate like a custom GPT with some really strict parameters or something that you've created and it produces really nice results, like reports, etc., for you, then you can tie that into something that's maybe previously not relevant to what you would normally use it for as part of a conversation, or in the middle of a conversation that you've already generated, you know, 16 responses to, you can now go, hey, look, come and join this conversation and be a part of this. So it's a really fun feature. I was actually really impressed with it. I did not realize it was there until I fell across it by accident. But these things are growing so quick, it's really hard to keep up.

Dave 26:15

Yeah, and I think that show for like for that, like I didn't even I don't even use like the desktop apps, which we were talking about before. I don't even use the desktop apps for a lot of these applications. I just use a lot of them in like the CLI function. And you know, there's probably some benefits for me to probably set up the desktop apps and just get back into using them a little bit more. So definitely need to do that. It'll be on my agenda to do a little bit, you know, kind of here and there. But I think the biggest thing is is you're always going to be learning. I think we talked about this in in the pre-show. Is there's so much I'm learning, there's so much you know, you're learning. It is interesting. Every time we get together, you know, we kind of talk about, hey, what did we learn this week? What's something that you know we picked up on that we didn't think that we would know before or didn't know before. And I think the the biggest thing there is if we don't learn, if we don't continue to grow, right? One, your brain starts, right, you know, it it thrives on us, kind of creating these neural connections, right, to continue to grow and keep us, you know, young and and and and thriving. But two, the world's always changing, the world's continuing to evolve every day. And if you're if you're like, I'm I'm good, I'm not gonna, I don't want to learn anything new, I don't want to, you know, kind of expand my horizons, you're gonna get passed by, especially in business, you know what I mean. So it's a it's an interesting you know conundrum that I see a lot of people struggle with and I struggle with sometimes too, is where do you find the time?

Duarne 27:38

Oh, absolutely. And this is interesting, like, because we've got a couple of clients that kind of put a pin in putting an AI team together for themselves because they didn't have time. And now they've come back around and they're like, you know what? We're ready. We're gonna, you know, we want to do something because we realize that we're never gonna get our time back if we don't start doing something now, right? And it's never gonna be the right time. It's a bit like when we talk about you know the profit first, it's never the right time. It's it's whenever you are ready to get started, that's the right time to get started. AI teams, same thing. You know, you've got certain things in business, you just have to make the decision and just go, you know what, I'm gonna do it. You know, if you're on a weight loss journey, there's never a right time. You just get it and start.

Dave 28:25

Yeah, it's it's like you know, I should have started, I should have started yesterday, but maybe I'll start tomorrow. No, no, like the today. Like, you know, the only other, you know, is what do they say in investing, or that that there's that quote, like, you know, the best time to start have investing would have been, you know, 25 years ago, or when you just started earning money. The second best time is today. So stop second guessing it, stop like overthinking it. It's literally like today is is the day. You know, if you haven't done it, who cares? Like it's your past, it's it's a chapter, it's a page in your book. Today's the next page. What are you gonna do? You know, are you gonna worry about like you know what happened three chapters ago in in your life and and and stress about that today? Or are you gonna say, screw it, I'm gonna start making the change today, and I'm gonna get started so that the rest of my pages are filled with exactly what I want. And that's the only thing that you kind of control. It becomes a mindset thing. We've talked about mindset on the show all the time, you know? I was stuck in that way. I was you if that's you and you're there and you're like, Man, I hit like trust me, I've been there. Like I was there in in terms of I was in that spot where I was always like, damn, I fucked up, or damn, you know, like I wish I would have started this earlier, I wish I would have blah blah blah blah blah, whatever it was in a spiral, in a trance. And so I began to take control of what I was thinking and saying, screw that, like I can I can still do it, I can I can make it happen from today on, and that's what I'm gonna do. So, and there's still times when you're gonna fall back. You know, we're all human, nobody's perfect. So you're gonna make mistakes. Yep. The question is, how quickly do you bounce back? And as you continue to you know evolve, you're gonna see that those old ways become less and less.

Duarne 30:38

It's really interesting, right? When you start looking into it, you start realizing like there's a lot of people out there when I talk to them, they it's really interesting to listen to their AI journey. I've got a buddy of mine, I he lives over here, he's an Aussie bloke who's probably you know mid-50s. Um, and he's decided that he's retired, and he comes from the construction industry, and he said, you know what? I'm really interested in this AI thing. I think it's a lot of there's a lot of legs here, and you know, he's been reading up a lot about Elon and following his journey over the years, so he naturally progressed towards Grok. And he's been playing around with Grok, and then he got involved in Grok bots, and the stuff he was telling me he's been doing with it, just I was really quite impressed. Like he was doing things I hadn't even considered to do, just running his regular daily life routines, like helping maintain a situation with a with his whose mother who was in a home, and just keeping on top of all the scenarios and situations of communication from that, and passing it along to the correct individuals in the family and outsource outsource help they had to get him, you know, to get her the help she needed when she needed it, and remove the burden solely on himself, and just other things like organizing his travel and managing his travel and making sure that he was at the right locations at the right times and all this sort of stuff, which I'm like, well, that's not how I use it at all. I use it very heavily on business, but it's really nice to see that. And it wasn't too late for him. He just like, you know, I'm gonna learn it and got in and started learning it. And we'll sit down, he'll start telling me about a problem he's having, and I'll go, Oh, have you tried this? Oh, I'll give that a try. And half the time it solves his problem, and he's like, Oh, that's great. Yeah, like I'm back in, you know, that worked really well, and I think that's the difference. I think it's about being willing to try, make some mistakes, learn, and then yeah, just find what works for you, and you'd be surprised. Like, we talk about time. That 30 minutes of Doom scrolling you do on your cell phone because you picked it up and you know you got a notification that you checked and then realized you were just scrolling videos or doom scrolling something. Replace that with something else. Like go and watch a video on how to on YouTube about you know improving, learning a new skill or something like that. There's all sorts of different ways, or just open an app and start talking to it and trying things. There's lots of different ways, but it's really intriguing to hear people's real stories, and I love the fact that I've got some good friends and people that I know in like you know, my circle that are using it in different ways, and we can share different ideas on that, including yourself.

Dave 33:27

Yeah, no, I it's

Learn Faster in Better Rooms

Dave 33:29

it's always good to have a good support system and people that are gonna like from you, right? I I have an idea, I share it with you, and then you're like, well, maybe you should think this, and I've changed direction. You know, if you always have people around you that are just like yes people or people that don't even have any idea what you're talking about, and you're you're like finding them just being in support of everything you say, that's not gonna do you any good. You know, you may you may sound good because you're the expert in that room or in that group, but are you really challenging yourself? Are you really kind of you know kind of getting better? And you know, I use the analogy all the time of poker, right? Because I love poker. And you know, if you if you always sit at a table where the where the other eight people at your table are worse than you and you always win, does that make you the greatest poker player of all time?

Duarne 34:18

No, just the best at the table.

Dave 34:20

It's just the best at that table. So as soon as you, you know, if you want to grow, you should be finding rooms where uh in poker tables, as we're using that example, where you're maybe the fourth best or the fifth best player at that table, where you can pick up things that the other players are doing that are really good against the weaker players, and then you can start implementing them into your routines, your processes. Same thing with business. And so, and then you can see the things that the other players, the bad players, are doing that you don't and shouldn't be doing. And so you should be doing that the same thing with your circles. You shouldn't be the most experienced unless you're doing like a training and a teaching, but for your your networking, your your group, you should be in the middle of the pack, be willing to you know, add value in any way that you can, but also soak in the value that other people are sharing with you, and then find the things that you know people in that group aren't doing right and stay away from it. You know, I can think of plenty of groups where there's people in that group that say do things that I would I would suggest against, have given the advice to suggest to do differently, but they just haven't. And so, but there's also rooms like I like I love, I mean our rooms one-on-one, but you know, you're still part of the group. And so when you think of like your your circle, who's in your circle? And if you're the the most expert in every area that you would call an expert in every area, you know, have somebody that's better at you at you know half of the stuff that's in that group and you're what you need for business, then you're not right there.

Duarne 35:49

You've got to grow and you develop. You know, we um last weekend took my son to a pickleball open play event, and we actually sponsored it as our local company here. So we had a couple of our staff join the event

What Pickleball Teaches About Growth

Duarne 36:03

as well. And one of the things I told him, he was feeling a little bit disappointed. He's eight years old, right? So you know, he's still young, and he's feeling a little disappointed because a lot of the players were really good compared to him. And I said, here's the key watch and learn what they're doing, and you will get better. You don't get better by playing people that are not better than you, you get better by playing people who are better than you, and then just keep practicing and learning and watching. And we're watching a game together, and I said, So take example, take this for example. That guy there, he looks like he's got a really good serve, right? He goes, Yeah, he's got a great serve. I said, Watch. He'll do the same serve 10 times in a row. He watched, sure enough, it was the same. I said, he's just been practicing one serve. That's his serve. I said, so as soon as you realize that that's his one serve, you can counter that. That's really that's a really easy to counter. He doesn't have an alternative serve. So something he saw as a strength is actually a weakness against a player like that. I said, when I watch you play, you're very strong on the right side of the court, but you're a bit weak on the left side of the court because you don't have as good a backhand. And I said, So we practice your backhand, we get your backhand better. Right. So you start building up.

Dave 37:23

Or you put yourself in situations where you stay away from the back end. Now that's right, you still practice, right? You practice it so that if somebody thinks, oh, I'm gonna get them on the backhand, you have you know at least some decency to counteract it. But like you said, if you only focus, and that's where you know I love the analogy, right? Of not being able to you know, kind of twist and seeing something as a strength because they're playing against people that are worse than them that aren't counteracting, then it's not really a strength, you know. And so this is where that he said, she said, he knows that I know that you know that you know they know kind of thinking comes into it, which is like the expert level of like any of these games, you know. That's that you know, tennis or pickleball, they're kind of like mind games, but you still have to you know perform. You know, it's like what am I gonna do? How am I gonna hit it? Where am I gonna hit it? Where are they thinking I'm gonna hit it so that I hit it somewhere else? You know, and so there's a lot of that that goes into it. And I think one of the biggest things that you know I'm learning more and more about is like, you know, that I I love your response with your son, right? It's not, it's not, oh, I'm never gonna be good. No, no, no, stop, don't ever say that. Don't say like, and I I'm trying to like do some of these things where I'm you know, I'm suck. How much of a dump, you know, stop saying those things because they actually like will begin to sort of like feed your your belief, and so you just kind of say, Oh, that sucks, right? And you kind of move on and you kind of move forward, and that's the biggest thing. So, like in that what can I learn from this?

Duarne 38:48

How can I improve from this? What is the lesson I should take from this? And honestly, you get it so much. Like, you get it with a lot of vibe coding. Well, that didn't work. I had it earlier today. I was trying to build out a function onto the system I'm building, and I had already developed it out. I put a few hours into the concept, deployed it, only to find out that the information that I had actually gathered originally was incorrect, and I couldn't implement it the way I intended to because the permissions from the third-party application don't allow me to do what I wanted to do. So it was like, okay, pivot, change. What's an alternative? Oh, this is actually a better alternative. I can host this locally, much more secure. Let's do it. Don't have to pay a fee for a subscription. I like this. Let's do this one instead. And this is the key. It's about finding those alternatives. And there's a lot of alternatives in business, in life, and there's people always trying to find a way around a situation. Like this week, I think I shared with you there's this group that got together and released on GitHub a full re reverse-engineered copy of all the software from Adobe. Of course, they're not calling

When Software Gets Easier to Copy

Duarne 39:58

it Adobe, but it looks and feels exactly the same. Functions are the same. We're talking Photoshop, Adobe PDF Editor. We're talking InDesign and Illustrator. All of these have been recreated with different names. They then, over the weekend, caused a stir with Microsoft when they went out and did PowerPoint, Excel, and Word. And they are exact replicas. They've reverse engineered the software. Now, it opened up a lot of questions in relation to copyright, but it also opened up a lot of questions into if it's that easy for downloadable software that you install on your machine now to be replicated, how safe is your intellectual property? And these guys obviously just realized it. And now we're going to see legal start to pivot to protect these larger corporations, I'm sure, who, whilst this had been happening already to small corporations and small businesses who had fallen into the same problem, these larger businesses have legal teams and money to back themselves up.

Dave 41:01

Well, and you got, I mean, you gotta think about like they're it's it's in it's like you said, it's intellectual property, it's copyright written, it's so it is gonna be interesting. It's like this wild, wild rest right now of you know, all these things getting released that are based on these bigger companies that have been around for a little while, like and what happens with that. Like if you're using it, it's probably gonna go away. You know, because it can't just take every functionality of these big software companies and just reproduce it and just call it.

Duarne 41:32

The scary part about this though, Dave, is that these are open source projects, which means that there's gonna be repositories of these living online somewhere, they're not selling it, they're not profiting profiting from it. And I think that's the part that's scaring these big guys is that their software can be taken out. It's a bit like anonymous when they grab you, do those data breaches, and then just threaten to release your data to these large corporations that have been doing the wrong thing in their eyes. I'm not saying that those companies are doing the wrong thing, I'm just saying that they have very expensive subscriptions to their software, and I'm sure enough that they're not going to be the last to have this happen.

Dave 42:10

And I think so. Here's the and here's my thought on it. From you know, obviously, I understand the open source side, but this is why it's so important to understand as a business owner and a business what is the value you're providing for your software, you know? Adobe, who cares if your software's out there, right? Because your value is in your research and development of new things that aren't gonna be in an open source, right? They have to wait for whatever. But your support, like you know, when somebody has a problem with an open source software, where do they gotta go? Oh, I gotta go to myself. And if they don't have time to read the forum, right, yeah, or they're trying to go to these other places, you know. Whereas with Adobe, you could probably just go to support, get the answer, it's right there. They have a whole, you know, sort of support document of everything. So the value now, again, just as we talk about everybody's kind of have to evolve, the value is in not necessarily the the software, the platform itself, but what are the the extra things, what's the the support you're giving, what are the the problems you're solving that uh go above and beyond whatever your platform code says. And that's where I think people are gonna have to start thinking differently, even bigger companies, because like you know, we're seeing it. It's so easy for uh it to be reproduced in days, literally days, for some of the stuff.

Duarne 43:36

It's and it is scary, I think. And this it really makes people realize there is they have to have a value proposition for what they're doing, and if they don't, then they really need to re-evaluate why they're doing it or what their value proposition might be. Because these companies, if you're a software company and you're providing a piece of software out into the public that's not SaaS and not hosted on a server that's secure and they can't see the code, they can't get access to it. This is what just for the people listening who are probably not quite following here, this is for software that is installed on your local machine, your local computer, which means that the AI systems can analyze the all the code base and then go, oh, we're gonna fix this. We're going to change just enough to not be breaching copyright, right? And still make it a lot of different things.

Dave 44:32

Well, I there's like a certain percent, right? Like I think it's like if you change like five or ten percent of the source code, or it's something small.

Duarne 44:39

It used to be like ten percent, I think. Yeah, you change like ten percent of the source code because there was this little loophole that a lot of developers you'd have to watch out for in the contracts. If you if they had developed a piece of software for you and you'd paid them hundreds of thousands of dollars, you'd get this dot some dodgy developers come out sometimes and go, Well, we're gonna take the same concept and idea and release it again, but we're gonna make 15% of improvements to the what we the original concept and release it again. It's a new piece of software that does the same sort of thing with a few extra features. And then what you find yourself doing is that you don't have a leg to stand on for copyright breach. Now it used to be a lot harder because people were handwriting all this code, but we've got AI writing it now, and they're doing it in a matter of hours. And they can rewrite your code very, very quickly. And I think that's the the difference is if you're a SaaS-based company and you've got software on the server, as long as your software on the server is not breached and you've got it nice and secure, which there's like that's a whole nother conversation, people can access your software and use it, but they can't see the source code. And that's where you know a lot of that difference comes in. Like Chat GPT, you can't see the source code. Right. If you download the desktop app, yes, you can see the source code, but the source code is just a way of accessing the servers that do all the work. So there's nothing really there to copy.

Dave 46:59

They protect all that.

Duarne 47:03

Yep. It's like going and it's like going and checking the code on a website. Yes, you can see the code on a website, but some of them lock it up and you can't see the code on the website. Apps are the same. Good apps generally lock all the code behind security and you can't see it. And you can't go and copy it. Or you'll only see portions of the front-end code and not what the actual functioning back end code does.

Dave 47:27

Yeah, I have a client right now that that we're working on improving their their platform, and that's exactly what it is. There's a front end and a back end, you know, kind of code base. And so you see the dashboard, things like that, but you're not seeing what what's happening in the back end. Yeah. And then you know the other aside is like kind of what I'm what I'm doing with the command center is that you're not installing it on your desktop. It's it's still a Chrome version. So you're not seeing any of the code. It's it's you know saved and you're running it.

Duarne 47:56

I'm a browse communicate. And then this is the way I like to build. I like to build stuff that sits there and runs on, and that the compute power is happening somewhere else. And this is where you know you're getting all these conversations about data centers, etc., at the moment, now all across the news headlines. Those are where all the compute's happening for these cloud-based systems, these AI systems, they're all cloud-based, they're happening in data centers and then sending you the results. You're basically telling it what you want, and then it sends a result back to you and then presents the result. And all that compute, it happens somewhere else.

Dave 48:32

So yeah, so when you send a like when you yeah, when you send anything, you know, you're waiting for it to come back. Like, you know, you send a prompt. That's why, like, you know, it's not necessarily you know, the RAM, if you're doing a lot of cloud-based, isn't necessarily really important for you know doing the different AI back and forth. The RAM is for you know managing any open operations, local developments, you know, Chrome, all that kind of stuff. Yeah.

Duarne 48:56

And what you'll find is like certain applications, I'm not going down a rabbit hole here, but certain applications, when they run in your browser, depending on how they're written, they may do local processing for you locally. Like a lot of the voice dictation stuff happens local on those devices using browsers and which CPU power and RAM, etc., but communicates back into the browser and then sends that message back off again. But they use your local compute to try and reduce the amount of time it takes to do that task. But for the these companies out there who are relying, like the old school accounting software that you used to install on a local machine on your server and stuff like that, they're at risk of being duplicated and copied. You know, whereas companies are going to web-based 100%. Yeah. A lot of them have gone web-based, but I mean, you look at a lot of the specialist sort of software that companies have had for 10 years, and they're like, you know what, I can't, I have to run this version of Windows because that's what this software runs on. Now we're in an age where you could take that software that's well and truly out of support date, re-replicate it to suit a new system, and then deploy it on a new computer, and it would probably work. Is it going to be straightforward and you can do it yourself? Maybe not, unless you've got some time and patience and a little bit of mouse. But you do have the skill, you do have, even without the real skills of a developer, you can now do that with AI. And the AI can do a lot of that heavy lifting and suggesting if you've got the right communication technique, like you were talking about earlier. So it is a whole nother thing. I mean, we I saw on LinkedIn earlier today, lawyers in Australia are revolting against AI, and they're actually adding additional fees if they have to read through your AI submissions for evidence. So if you've used AI for evidence and submitted it for them to review, they're gonna charge you for it now

AI, Legal Work, and Changing Value

Duarne 50:59

because they're they're feeling like it's a it's an extra burden on them, which is quite ironic considering a couple of law firms that we work with have the principals have advised that they've actually been using AI now for a couple of years in a lot of these firms and have reduced the amount of staff resources required to do that level of research and review.

Dave 51:23

So I mean, just just imagine, you know, in those circumstances, like yes, obviously we saw the big issues at the beginning where people, you know, a couple of attorneys actually got like held in contempt because they submitted right actual documents to the court with incorrect right references to cases that never existed. But today is a different day and age, and there's so much more that like even a law firm 100% should invest the $15,000, $20,000, whatever it is, to do a local computer model. And then you train it with all of your briefs, all you know, all the stuff that you have done and written and cases, and it's all local, so it's never going anywhere, it's all staying in, so you're you're you're liable, you're keeping all that safe. Just imagine the the the speed you can then do with just saying giving it you know a new brief to your to your local model and saying, Hey, you know, summarize this for me, and then you know, kind of write me an initial brief, and then you're able to read it, right? Because you know it's trained already on you on years and years of briefs that you already created, and it has the legal history and it all that kind of stuff in there, which a lot of those things nowadays, those legal libraries you can API into, you know, and and read and search, you know, and AI is gonna do it a lot more efficiently, efficiently than than you or I or any intern, you know, or you know, law law what the what's uh what's the the intro law? What do they call it? Oh, paralegals, yeah. Like a paralegal.

Duarne 52:51

I mean, we're talking about, and this and this is uh another concern, all right? Are we talking about bull pens in law firms are gonna become a thing of the past? They're not gonna need as big a teams to go and do the research, they don't need to do all of that because they're gonna be having verifications and reviewers now, not the researchers, because the AI is doing a lot of that research, and it's not just that industry, it's a lot of different industries out there as well. But that's just one that's being publicly raised at the moment. And I was reading the comments on that particular post, and it was from a fairly large media organization that posted that, and it was very mixed. I was kind of curious what the reaction would be. There was a lot of lawyers posting in there going, Oh, it's about time this is happening, and you know, this is a good thing. And then a lot of people are going in going, Well, don't you have software that's AI driven in a lot of these firms now that produces this? Aren't you using a lot of templates for doing a lot of your documentation? You know, so how is this much different? Are you still are you gonna reduce the amount of time uh the amount of hours that you know you're charging the client, or are you still claiming man hours when you know you're using a are you using two different billing structures to bill clients now? We've noted in our industry, in the development industry, we can't go and you know, quote the job at the same sort of rate we probably would have before at the same level. We've had to increase our value proposition. You know, we now have a whole bunch of marketing consulting included with a website. We have a whole bunch of additional social media content that we produce for a lot of clients that goes with that. We've got a lot of content we generate for the website, plus some SEO basics ready for the launch. That's all inclusive now, whereas previously you would have those as extras or you'd request those from a client to provide.

Dave 54:48

Well, that's why like I I say with bookkeeping, right? You know, for me, the bookkeeping part, I just it's it's just included. I'm not charging extra for that because that's the stuff that is is now systematized or is going to be fully systematized very, very soon. And we're building that. Like, how do we do this more efficiently so that we can provide better value on the back end in terms of, hey, we're gonna help you understand your KPIs better, we're gonna give you the advisory. Those things that necessarily were like add-on or even higher level services can now be part of your entry-level service to keep your pricing the same, you know. And you just say, Well, yeah, you're not, we're not doing bookkeeping anywhere. We're doing bookkeeping, but it's kind of like included with everything else. You know, it's not, it's not priced individually. And so you're gonna see that like you're doing it with the website world. We're seeing it with you know, you're gonna see it with the bookkeeping world. You're gonna see with a lot of these things where like the started these entry-level services that were standalone before, are now gonna be kind of like rolled into the main support and direction that people are gonna be able to give. And you're able to level yourself up though as an owner, instead of just saying, Well, I just want to do bookkeeping. Well, sorry about your luck, but that's not gonna happen.

Duarne 56:00

Well, it's kind of like a fence builder coming along saying, I'm just going to build fences, but I don't want to dig the trench. It's like, well, no, it's you can you can't if you can get away with doing all of it and you've got the capabilities, do it. There's a lot of different skills out there, I think, and a lot of industries have adapted over the years, and a lot just chose not to. And it's you're gonna start to see this a lot more, and I think that's one thing that you know, there was there's a lot of different conversations about the direction of where AI is going, and that's a whole nother topic. But I think we're heading in a direction where the autonomy of the AI is getting much closer than we probably realized. And from a you know, a regular business owner, regular user point of view, where you can actually set a task, walk away, make a coffee,

AI Teams That Work While You Do

Duarne 56:58

come back and it's done. Right. And or set off three tasks at the same time and then go make a phone call, deal with something over here, and come back, and those three tasks are done. Right.

Dave 57:10

So or you're leaving a meeting and you need something done, or you need to do something for that client. You leave a meeting, you prompt your agent to get started with it. By the time you get back to the office, it's reviewable for you. Like exactly that's where you know, that's where it really kind of comes into play.

Duarne 57:27

We got off a phone call. Like I was having a phone call with a client, loading up information into a system, producing a report at the end of it, proofred it, and sent it to them 10 minutes after the meeting. And it's a 10-page document with flowchart designs and layouts talking about what we were talking about on the call. And they get that and they go, Holy cow, that's incredible. Now, some may argue you should wait a couple of hours and then send it, or wait a day and send it. So it looks like you spent more time generating and working on it.

Dave 58:00

But you know, that's but but here's the difference, right? Like, in in yours and i world, that proves that what we're doing works. Like, if we can give you something like that that we've built to do it that way, we prove that it works, that what we're doing is working, and it and it's gonna prove now. If you're maybe you're a client and you're servicing a client and you need to create a proposal, or maybe you need to create, you know, like a flow chart and diagrams, things like that, yeah, it shouldn't be done right away. And the only reason I say that is because you want to take time to review it. There's a lot of and not not even a lot, nearly all of things that come out are never right the first time. That I've that I have had that I've had Hermes create for me.

Duarne 58:49

Something like mine, but you always read it.

Dave 58:52

Even then, even then, like I have the guidelines for Hermes, right? For my branding that I want documents created in, that it's all black text, right? It's got the logo on the top of the first page, right? And it's got the their company logo on it. 95% of the time, it comes out still,

Human Review Catches What AI Misses

Dave 59:10

and I'm working on continuing to evolve and improve this so that stops happening with like blue header text or those stupid, you know, filled chart backgrounds that are light blue. And I'm like, dude, get like what what what is wrong with your code that you can't figure this out? That I've given you these guidelines, you have the guidelines. Where what what are you breaking? What's breaking down?

Duarne 59:33

And then where are you getting that from? Where's it? Oh, you're right. I'm sorry, I shouldn't have done that.

Dave 59:38

The instruction, yeah. It it goes, oh, you know, when I when I did the high-level audit and review, it realized that those guideline documents were well, because I have like 85 profiles, was only sitting in a couple of the profiles, not all the profiles. So then we had to move it so that it was the default, right? So there's a lot of things, especially as you're developing a lot of these bigger sort of teams and souls and all this kind of stuff, you have to you have to make sure that your overarching guidelines are at the high level, that everything can reach, and then start working backwards. So if there are things, and so that's like a trigger. Not not, I guess not a trigger, it's an indicator. So when you start seeing these things that you know you've given it the guidelines and it's not following it, well, that means something's wrong.

SPEAKER_02 1:00:26

Yeah, right?

Dave 1:00:26

Just like in your financial statements, when you start seeing that your AR keeps growing, growing, growing, growing, it's it's an indication of well, what what's wrong in our process? What are we not following up on? Like, why do we not do we not have a good process on on AR follow-up? Do we need to stop servicing a client because they're not paying? That's how it goes. So that in your AI world is if you start seeing these things that you know you've given it instructions to do, but it keeps doing it wrong, something's wrong in the routing, and you can actually work with it to help it figure it out. Or as you've talked about before, you know, maybe use your Hermes to help fix your Claude, or maybe use your Claude to help fix your Hermes to analyze it. I all I actually created a special workflow when coding that any new spec or you know data that goes in, I call it the TBS spec loop, right? It goes so Claude creates the spec of the new design of the everything we're gonna build, it then sends that design through Codecs. Codex can run up to two adversarial reviews depending on how many medium or high issues that it found in the spec. Once that gets done, it then goes to implementation. Implementation creates the actual code, then the code goes through to up to two adversarial reviews to find out any issues, and then if as long as all the local tests clear, now you can finish. So it's an entire loop that I used to have to like prompt it every single time to go through. Now I just said run that through the spec loop and it just runs it.

Duarne 1:01:53

You know what's interesting? I'm listening to this, and the one thing that makes me realize is you should always have a re like we talk about in business, a moment to review what you've got in your processes and see if there's any room for improvement. One thing you can do with your agents now is you can say, Hey, I'm doing all these things. Go back and analyze the last three months of what we've been doing and where I've had to make significant requests for improvement. And give me a list of the top 10 suggestions you think we could implement to improve our memory to prevent these things from happening in the future. Yep. And it'll go away, and I can think about that, right? I mean, let it try and self-improve. This is the key, right? We fight it so much sometimes, but sometimes let the AI try and self-improve a little bit and just get it to tell you what it wants to do before you before a thing, you know, and you have to approve it. So that way you're going through an approval human approval cycle. But yeah, I definitely it's crazy the amount of stuff that I see, and I like Claude. I was fighting with Claude today. I want you to brand this in a certain way. It goes and brands it, and it's like, well, why didn't you use the logo? Oh, can you upload the logo again? It's like, where's the logo? You didn't store it from last time, right? And it's like, okay. So this is where you know I get little headaches from things like that. And I'm sure like I'm doing so much of it, and I just like whatever, I'll just load it up and do it. I've got them on hand. A lot of people they're they're only doing these things once or twice. So when it happens, it's a big deal for them, it's huge. It's like, oh, this is really pissing me off. This is not happening the way I intended it to. We've got a massive attendance spreadsheet for like 35 staff that we're trying to maintain, and it's a big Google sheet. And I had AI help me build it and it's got permissions glore on it. Like they you can only see everything gets automated, they have their own version of the sheet. Whenever they fill it out, it auto-populates the master. The master's got permissions

Fixing AI Memory and Permissions

Duarne 1:04:06

that only certain people can view it. It does auto-calculations into another section, and then an AI analyzes it once a once a cutoff to see what the variations are and provide a report to HR. And I built this out. My wife in HR was checking it today and go, I can't see what they're looking at. And I'm like, I'm confused. I'm like, okay, so I've gone and checked the file, and turns out it had created a duplicate file of the master document when it had created some adjustments. And I'm like, Well, we were still working on the old one. I'm like, well, you need to archive the old one and give me the link to the new one. We already had permissions to it, but we didn't know it had done it. So it's just like little quirks like that. And it's like sometimes just knowing the right questions to ask to figure out how it came up with the scenario and the solution that it did makes a big difference.

Dave 1:05:01

No, I love it. And it's it's those things that you learn as you're as you're continuing to get into it and continue to work through it. So but with that, I got a jump, got a client meeting, great conversation again. I love it. There's a lot of fun, exciting things that are happening week after week after week. If you're still here, or maybe you're watching the recording, listening to recording on podcasts. We appreciate you. Hope you found something from today's episode that is impactful and that you can take. And instead of hope, I I know you will. If you've listened to this show, there should be something that you've taken that you can implement this week. So go do it. Warren, thank you, sir. Is there anything specific that you want them to walk away today's episode with?

Duarne 1:05:40

Hey, got a question? Drop it in the comments and we'll answer it. Let's try and keep the comments, you know, professional.

Dave 1:05:48

Business related. You know, I can leave you one from yeah.

Duarne 1:05:51

I'm just I'll I just opened up and saw a couple of them in there, and they're they're rather interesting. I'm glad we're reaching a new audience. It's a fantastic. I love that we've got some live listeners. It should be great to get some actual questions we can try and help with. Yeah, there was one comment that went in there advising that uh from Blake, who was in here earlier, stating that he was he's starting an AI course next week to learn and build agents for his business, and he's looking forward to it. So that's awesome. Hey, power to you. Get in and learn as much as you can because it's really cool. You know, so that's great. So, yeah, get in and learn. The only way you're gonna, you know, get in, just fail at learning. You can't fail at learning. You just keep learning new ways to try something that didn't work, and then just try it again and be prepared that it's gonna be ups and downs, but you're gonna get a lot of upside from it. So get into it.

Dave 1:06:47

Yeah, it's it's it's all about growth, and there's yeah, you're gonna get up. It's just how many times you're gonna get up from the failure because it's gonna happen. Don't don't think, don't try to not make it happen. But all right, everybody, with that, we love you. We hope you guys have a wonderful week. Go make some wins for yourself this week. And until then, we'll see you guys next week. Have a going. Peace out, everybody. Bye, everyone.